diff --git a/pkg/service/ioservice_sip.go b/pkg/service/ioservice_sip.go
index b4ffdfa62..95a13e6e5 100644
--- a/pkg/service/ioservice_sip.go
+++ b/pkg/service/ioservice_sip.go
@@ -22,6 +22,8 @@ import (
 	"github.com/livekit/protocol/logger"
 	"github.com/livekit/protocol/rpc"
 	"github.com/livekit/protocol/sip"
+	"github.com/livekit/psrpc"
+	"google.golang.org/protobuf/types/known/emptypb"
 )
 
 // matchSIPTrunk finds a SIP Trunk definition matching the request.
@@ -100,3 +102,27 @@ func (s *IOInfoService) GetSIPTrunkAuthentication(ctx context.Context, req *rpc.
 		Password:   trunk.AuthPassword,
 	}, nil
 }
+
+func (s *IOInfoService) UpdateSIPCallState(ctx context.Context, req *rpc.UpdateSIPCallStateRequest) (*emptypb.Empty, error) {
+	log := logger.GetLogger()
+	log = log.WithValues("callID", req.CallInfo.CallId, "callStatus", req.CallInfo.CallStatus.String())
+
+	log.Infow("SIP call state updated")
+
+	if req.CallInfo == nil {
+		return nil, psrpc.NewErrorf(psrpc.InvalidArgument, "no call info in UpdateSIPCallState request")
+	}
+
+	switch req.CallInfo.CallStatus {
+	case livekit.SIPCallStatus_SIP_CALL_STATUS_PARTICIPANT_JOINED:
+		s.telemetry.SIPParticipantCreated(ctx, req.CallInfo)
+	case livekit.SIPCallStatus_SIP_CALL_STATUS_CALL_INCOMING:
+		s.telemetry.SIPCallIncoming(ctx, req.CallInfo)
+	case livekit.SIPCallStatus_SIP_CALL_STATUS_ACTIVE:
+		s.telemetry.SIPCallStarted(ctx, req.CallInfo)
+	case livekit.SIPCallStatus_SIP_CALL_STATUS_DISCONNECTED:
+		s.telemetry.SIPCallEnded(ctx, req.CallInfo)
+	}
+
+	return &emptypb.Empty{}, nil
+}
diff --git a/pkg/telemetry/events.go b/pkg/telemetry/events.go
index 7c1d7928a..fe26d2716 100644
--- a/pkg/telemetry/events.go
+++ b/pkg/telemetry/events.go
@@ -544,9 +544,9 @@ func (t *telemetryService) SIPParticipantCreated(ctx context.Context, sipCall *l
 	})
 }
 
-func (t *telemetryService) SIPCallAccepted(ctx context.Context, sipCall *livekit.SIPCallInfo) {
+func (t *telemetryService) SIPCallIncoming(ctx context.Context, sipCall *livekit.SIPCallInfo) {
 	t.enqueue(func() {
-		t.SendEvent(ctx, newSIPCallEvent(livekit.AnalyticsEventType_SIP_CALL_ACCEPTED, sipCall))
+		t.SendEvent(ctx, newSIPCallEvent(livekit.AnalyticsEventType_SIP_CALL_INCOMING, sipCall))
 	})
 }
 
diff --git a/pkg/telemetry/telemetryservice.go b/pkg/telemetry/telemetryservice.go
index c63ba2b96..ff282178a 100644
--- a/pkg/telemetry/telemetryservice.go
+++ b/pkg/telemetry/telemetryservice.go
@@ -82,7 +82,7 @@ type TelemetryService interface {
 	SIPDispatchRuleCreated(ctx context.Context, dispatchRule *livekit.SIPDispatchRuleInfo)
 	SIPDispatchRuleDeleted(ctx context.Context, dispatchRule *livekit.SIPDispatchRuleInfo)
 	SIPParticipantCreated(ctx context.Context, sipCall *livekit.SIPCallInfo)
-	SIPCallAccepted(ctx context.Context, sipCall *livekit.SIPCallInfo)
+	SIPCallIncoming(ctx context.Context, sipCall *livekit.SIPCallInfo)
 	SIPCallStarted(ctx context.Context, sipCall *livekit.SIPCallInfo)
 	SIPCallEnded(ctx context.Context, sipCall *livekit.SIPCallInfo)