diff --git a/src/Simplex/Chat/Library/Subscriber.hs b/src/Simplex/Chat/Library/Subscriber.hs
index 087914e4f9..019d1e0fd7 100644
--- a/src/Simplex/Chat/Library/Subscriber.hs
+++ b/src/Simplex/Chat/Library/Subscriber.hs
@@ -2631,10 +2631,18 @@ processAgentMessageConn vr user@User {userId} corrId agentConnId agentMessage =
           BCCustomer -> customerId == memberId
         createProfileUpdatedItem m' (msg, brokerTs) = do
           (gInfo', m'', scopeInfo) <- mkGroupChatScope gInfo m'
-          let ciContent = CIRcvGroupEvent $ RGEMemberProfileUpdated (fromLocalProfile p) p'
-              cd = CDGroupRcv gInfo' scopeInfo m''
-          (ci, cInfo) <- saveRcvChatItemNoParse user cd msg brokerTs ciContent
-          groupMsgToView cInfo ci
+          let createItem scopeInfo_ m_ = do
+                let ciContent = CIRcvGroupEvent $ RGEMemberProfileUpdated (fromLocalProfile p) p'
+                    cd = CDGroupRcv gInfo' scopeInfo_ m_
+                (ci, cInfo) <- saveRcvChatItemNoParse user cd msg brokerTs ciContent
+                groupMsgToView cInfo ci
+          case scopeInfo of
+            Just _ -> createItem scopeInfo m''
+            Nothing
+              | useRelays' gInfo' && not (isRelay m'') && memberRole' m'' < GRModerator ->
+                  forM_ (supportChat m'') $ \_ ->
+                    createItem (Just GCSIMemberSupport {groupMember_ = Just m''}) m''
+              | otherwise -> createItem Nothing m''
 
     xInfoProbe :: ContactOrMember -> Probe -> CM ()
     xInfoProbe cgm2 probe = do
diff --git a/tests/ChatTests/Groups.hs b/tests/ChatTests/Groups.hs
index 89fb0a2004..e4442d8e0b 100644
--- a/tests/ChatTests/Groups.hs
+++ b/tests/ChatTests/Groups.hs
@@ -9591,6 +9591,25 @@ testChannelSubscriberProfileUpdate ps =
           withNewTestChat ps "eve" eveProfile $ \eve -> do
             createChannel1Relay "team" alice bob cath dan eve
 
+            -- enable support and create support chat for cath (but not dan)
+            threadDelay 1000000
+            alice ##> "/set support #team on"
+            alice <## "updated group preferences:"
+            alice <## "Chat with admins: on"
+            toggledSupport bob "alice" "team" "on"
+            concurrentlyN_
+              [ toggledSupport cath "alice" "team" "on",
+                toggledSupport dan "alice" "team" "on",
+                toggledSupport eve "alice" "team" "on"
+              ]
+
+            threadDelay 1000000
+            alice #> "#team (support: cath) welcome"
+            bob <# "#team (support: cath) alice> welcome"
+            cath <# "#team (support) alice> welcome [>>]"
+            (dan </)
+            (eve </)
+
             -- other members discover cath
             threadDelay 1000000
             cath #> "#team hello from cath"
@@ -9606,6 +9625,7 @@ testChannelSubscriberProfileUpdate ps =
               ]
 
             -- known subscriber updates profile (XInfo signed)
+            -- cath has support chat -> profile update created in support scope
             threadDelay 1000000
             cath ##> "/_profile 1 {\"displayName\": \"kate\", \"fullName\": \"\"}"
             cath <## "user profile is changed to kate (your 0 contacts are notified)"
@@ -9616,9 +9636,12 @@ testChannelSubscriberProfileUpdate ps =
                 dan <# "#team kate> hello from kate [>>]",
                 eve <# "#team kate> hello from kate [>>]"
               ]
-            -- profile update items on alice and bob (owner/relay, signed)
-            alice #$> ("/_get chat #1 count=2", chat, [(0, "updated profile (signed)"), (0, "hello from kate")])
-            bob #$> ("/_get chat #1 count=2", chat, [(0, "updated profile (signed)"), (0, "hello from kate")])
+            -- no profile update items in main scope on alice and bob
+            alice #$> ("/_get chat #1 count=2", chat, [(0, "hello from cath"), (0, "hello from kate")])
+            bob #$> ("/_get chat #1 count=2", chat, [(0, "hello from cath"), (0, "hello from kate")])
+            -- profile update items in cath's support scope on alice and bob
+            alice #$> ("/_get chat #1(_support:3) count=1", chat, [(0, "updated profile (signed)")])
+            bob #$> ("/_get chat #1(_support:3) count=1", chat, [(0, "updated profile (signed)")])
             -- no profile update items on dan and eve (subscriber-to-subscriber muted)
             dan #$> ("/_get chat #1 count=2", chat, [(0, "hello from cath"), (0, "hello from kate")])
             eve #$> ("/_get chat #1 count=2", chat, [(0, "hello from cath"), (0, "hello from kate")])
@@ -9631,6 +9654,7 @@ testChannelSubscriberProfileUpdate ps =
             eve `hasContactProfiles` ["alice", "bob", "kate", "eve"]
 
             -- previously silent subscriber updates profile
+            -- dan has no support chat -> no profile update item created
             threadDelay 1000000
             dan ##> "/_profile 1 {\"displayName\": \"dave\", \"fullName\": \"\"}"
             dan <## "user profile is changed to dave (your 0 contacts are notified)"
@@ -9645,14 +9669,18 @@ testChannelSubscriberProfileUpdate ps =
                   cath <## "#team: bob forwarded a message from an unknown member, creating unknown member record dave"
                   cath <# "#team dave> hello from dave [>>]"
               ]
-            -- profile update items on alice and bob (moderator+/relay, 2nd profile update signed)
-            alice #$> ("/_get chat #1 count=2", chat, [(0, "updated profile (signed)"), (0, "hello from dave")])
-            bob #$> ("/_get chat #1 count=2", chat, [(0, "updated profile (signed)"), (0, "hello from dave")])
+            -- no profile update items in main scope (dan has no support chat, item not created)
+            alice #$> ("/_get chat #1 count=2", chat, [(0, "hello from kate"), (0, "hello from dave")])
+            bob #$> ("/_get chat #1 count=2", chat, [(0, "hello from kate"), (0, "hello from dave")])
             -- no profile update items on cath and eve (subscriber-to-subscriber muted)
             cath #$> ("/_get chat #1 count=2", chat, [(1, "hello from kate"), (0, "hello from dave")])
             eve #$> ("/_get chat #1 count=2", chat, [(0, "hello from kate"), (0, "hello from dave")])
             -- dan doesn't see his own profile update
             dan #$> ("/_get chat #1 count=2", chat, [(0, "hello from kate"), (1, "hello from dave")])
+            -- verify dan has no support chat (only kate has one)
+            alice ##> "/member support chats #team"
+            alice <## "members require attention: 0"
+            alice <## "kate (id 3): unread: 0, require attention: 0, mentions: 0"
             -- verify profiles are updated correctly
             forM_ [alice, bob] $ \cc -> cc `hasContactProfiles` ["alice", "bob", "kate", "dave", "eve"]
             cath `hasContactProfiles` ["alice", "bob", "kate", "dave"]