diff --git a/apps/ios/Shared/Model/ChatModel.swift b/apps/ios/Shared/Model/ChatModel.swift
index 6a5b1de353..cdbaf03873 100644
--- a/apps/ios/Shared/Model/ChatModel.swift
+++ b/apps/ios/Shared/Model/ChatModel.swift
@@ -1326,6 +1326,13 @@ final class ChatModel: ObservableObject {
         }
     }
 
+    func upsertSupportChatMember(_ cInfo: ChatInfo) {
+        if case let .group(groupInfo, .memberSupport(member?)?) = cInfo {
+            _ = upsertGroupMember(groupInfo, member)
+            objectWillChange.send()
+        }
+    }
+
     func upsertGroupMember(_ groupInfo: GroupInfo, _ member: GroupMember) -> Bool {
         // user member was updated
         if groupInfo.membership.groupMemberId == member.groupMemberId {
diff --git a/apps/ios/Shared/Model/SimpleXAPI.swift b/apps/ios/Shared/Model/SimpleXAPI.swift
index 742ef20688..f61a9810df 100644
--- a/apps/ios/Shared/Model/SimpleXAPI.swift
+++ b/apps/ios/Shared/Model/SimpleXAPI.swift
@@ -1923,6 +1923,7 @@ func apiMarkChatItemsRead(_ im: ItemsModel, _ cInfo: ChatInfo, _ itemIds: [ChatI
         let updatedChatInfo = try await apiChatItemsRead(type: cInfo.chatType, id: cInfo.apiId, scope: cInfo.groupChatScope(), itemIds: itemIds)
         await MainActor.run {
             ChatModel.shared.updateChatInfo(updatedChatInfo)
+            ChatModel.shared.upsertSupportChatMember(updatedChatInfo)
             ChatModel.shared.markChatItemsRead(im, cInfo, itemIds, mentionsRead)
         }
     } catch {
@@ -2625,6 +2626,7 @@ func processReceivedMsg(_ res: ChatEvent) async {
                     if cItem.isActiveReport {
                         m.increaseGroupReportsCounter(cInfo.id)
                     }
+                    m.upsertSupportChatMember(cInfo)
                 } else if cItem.isRcvNew && cInfo.ntfsEnabled(chatItem: cItem) {
                     m.increaseUnreadCounter(user: user)
                 }
@@ -2690,6 +2692,7 @@ func processReceivedMsg(_ res: ChatEvent) async {
                 if item.deletedChatItem.chatItem.isActiveReport {
                     m.decreaseGroupReportsCounter(item.deletedChatItem.chatInfo.id)
                 }
+                m.upsertSupportChatMember(item.deletedChatItem.chatInfo)
             }
             if let updatedChatInfo = items.last?.deletedChatItem.chatInfo {
                 m.updateChatInfo(updatedChatInfo)
diff --git a/apps/ios/Shared/Views/Chat/ChatItemsLoader.swift b/apps/ios/Shared/Views/Chat/ChatItemsLoader.swift
index 5213b5509b..3f9ab40d5e 100644
--- a/apps/ios/Shared/Views/Chat/ChatItemsLoader.swift
+++ b/apps/ios/Shared/Views/Chat/ChatItemsLoader.swift
@@ -54,6 +54,7 @@ func apiLoadMessages(
             if im.secondaryIMFilter == nil {
                 chatModel.updateChatInfo(chat.chatInfo)
             }
+            chatModel.upsertSupportChatMember(chat.chatInfo)
             im.chatState.splits = newSplits
             if !chat.chatItems.isEmpty {
                 im.chatState.unreadAfterItemId = chat.chatItems.last!.id
diff --git a/apps/ios/Shared/Views/Chat/Group/MemberSupportView.swift b/apps/ios/Shared/Views/Chat/Group/MemberSupportView.swift
index da9d56a699..3c0cbe987b 100644
--- a/apps/ios/Shared/Views/Chat/Group/MemberSupportView.swift
+++ b/apps/ios/Shared/Views/Chat/Group/MemberSupportView.swift
@@ -20,18 +20,9 @@ struct MemberSupportView: View {
     var body: some View {
         viewBody()
             .onAppear {
-                Task {
-                    await chatModel.loadGroupMembers(groupInfo)
-                }
-            }
-            .toolbar {
-                ToolbarItem(placement: .navigationBarTrailing) {
-                    Button {
-                        Task {
-                            await chatModel.loadGroupMembers(groupInfo)
-                        }
-                    } label: {
-                        Image(systemName: "arrow.clockwise")
+                if !chatModel.membersLoaded {
+                    Task {
+                        await chatModel.loadGroupMembers(groupInfo)
                     }
                 }
             }
diff --git a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/ChatModel.kt b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/ChatModel.kt
index afad095a60..4208816b0e 100644
--- a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/ChatModel.kt
+++ b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/ChatModel.kt
@@ -381,6 +381,12 @@ object ChatModel {
   fun getContactChat(contactId: Long): Chat? = chats.value.firstOrNull { it.chatInfo is ChatInfo.Direct && it.chatInfo.apiId == contactId }
   fun getGroupChat(groupId: Long): Chat? = chats.value.firstOrNull { it.chatInfo is ChatInfo.Group && it.chatInfo.apiId == groupId }
 
+  suspend fun upsertSupportChatMember(rhId: Long?, cInfo: ChatInfo) {
+    if (cInfo !is ChatInfo.Group) return
+    val member = (cInfo.groupChatScope as? GroupChatScopeInfo.MemberSupport)?.groupMember_ ?: return
+    chatsContext.upsertGroupMember(rhId, cInfo.groupInfo, member)
+  }
+
   fun populateGroupMembersIndexes() {
     groupMembersIndexes.value = emptyMap()
     val gmIndexes = groupMembersIndexes.value.toMutableMap()
diff --git a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/SimpleXAPI.kt b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/SimpleXAPI.kt
index 97e1f025f3..329f13e303 100644
--- a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/SimpleXAPI.kt
+++ b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/model/SimpleXAPI.kt
@@ -3006,6 +3006,7 @@ object ChatController {
                 chatModel.chatsContext.increaseGroupReportsCounter(rhId, cInfo.id)
               }
               chatModel.secondaryChatsContext.value?.addChatItem(rhId, cInfo, cItem)
+              chatModel.upsertSupportChatMember(rhId, cInfo)
             }
           } else if (cItem.isRcvNew && cInfo.ntfsEnabled(cItem)) {
             withContext(Dispatchers.Main) {
@@ -3087,6 +3088,7 @@ object ChatController {
             if (cItem.isActiveReport) {
               chatModel.chatsContext.decreaseGroupReportsCounter(rhId, cInfo.id)
             }
+            chatModel.upsertSupportChatMember(rhId, cInfo)
           }
           withContext(Dispatchers.Main) {
             if (toChatItem == null) {
diff --git a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatItemsLoader.kt b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatItemsLoader.kt
index fd912a8c9e..055d9e50b8 100644
--- a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatItemsLoader.kt
+++ b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatItemsLoader.kt
@@ -79,6 +79,7 @@ suspend fun processLoadedChat(
       withContext(Dispatchers.Main) {
         chatsCtx.chatItems.replaceAll(chat.chatItems)
         chatModel.chatId.value = chat.id
+        chatModel.upsertSupportChatMember(chat.remoteHostId, chat.chatInfo)
         splits.value = newSplits
         if (chat.chatItems.isNotEmpty()) {
           unreadAfterItemId.value = chat.chatItems.last().id
diff --git a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatView.kt b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatView.kt
index 091924e3c7..66ded0b2a8 100644
--- a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatView.kt
+++ b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ChatView.kt
@@ -762,6 +762,7 @@ fun ChatView(
                   )
                   if (updatedChatInfo != null) {
                     chatModel.chatsContext.updateChatInfo(chatRh, updatedChatInfo)
+                    chatModel.upsertSupportChatMember(chatRh, updatedChatInfo)
                   }
                 }
                 withContext(Dispatchers.Main) {
diff --git a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ComposeView.kt b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ComposeView.kt
index c81149fcb1..ca013b4f1a 100644
--- a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ComposeView.kt
+++ b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/ComposeView.kt
@@ -599,6 +599,7 @@ fun ComposeView(
       chatItems.forEach { aChatItem ->
         withContext(Dispatchers.Main) {
           chatsCtx.addChatItem(chat.remoteHostId, aChatItem.chatInfo, aChatItem.chatItem)
+          chatModel.upsertSupportChatMember(chat.remoteHostId, aChatItem.chatInfo)
         }
       }
       return chatItems.first().chatItem
diff --git a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/group/MemberSupportView.kt b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/group/MemberSupportView.kt
index b685d20fb9..e7f1ef66ef 100644
--- a/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/group/MemberSupportView.kt
+++ b/apps/multiplatform/common/src/commonMain/kotlin/chat/simplex/common/views/chat/group/MemberSupportView.kt
@@ -42,12 +42,11 @@ fun ModalData.MemberSupportView(
     ModalManager.end.closeModals()
   }
   LaunchedEffect(Unit) {
-    setGroupMembers(rhId, groupInfo, chatModel)
+    if (!chatModel.membersLoaded.value) {
+      setGroupMembers(rhId, groupInfo, chatModel)
+    }
   }
-  ModalView(
-    close = close,
-    endButtons = { RefreshMembersButton(rhId, groupInfo) }
-  ) {
+  ModalView(close = close) {
     MemberSupportViewLayout(
       chat,
       groupInfo,
@@ -56,26 +55,6 @@ fun ModalData.MemberSupportView(
   }
 }
 
-@Composable
-fun RefreshMembersButton(
-  rhId: Long?,
-  groupInfo: GroupInfo
-) {
-  IconButton(
-    onClick = {
-      withBGApi {
-        setGroupMembers(rhId, groupInfo, chatModel)
-      }
-    }
-  ) {
-    Icon(
-      painterResource(MR.images.ic_refresh),
-      contentDescription = null,
-      tint = MaterialTheme.colors.primary
-    )
-  }
-}
-
 @Composable
 private fun ModalData.MemberSupportViewLayout(
   chat: Chat,
diff --git a/plans/member-support-list-events.md b/plans/member-support-list-events.md
new file mode 100644
index 0000000000..78436ef7aa
--- /dev/null
+++ b/plans/member-support-list-events.md
@@ -0,0 +1,60 @@
+# Member support chats list: update from events instead of reloading all members
+
+## Problem
+
+A group owner with a large group opens the "Chat with members" list, then opens members' support chats one after another. The first chat opens quickly. Every later one takes several seconds to open.
+
+## Cause
+
+1. Only the top modal is composed (`ModalManager.showInView`, `ModalView.kt`). While a support chat is open over the list, `MemberSupportView` has left composition. It re-enters composition when the user goes back.
+2. `MemberSupportView` has `LaunchedEffect(Unit) { setGroupMembers(...) }`, so every return to the list runs `apiListMembers`. That call loads the full member list of the group, with profiles and connections. iOS does the same in `.onAppear`.
+3. The chat database has one connection (`DBStore.dbConnection :: MVar`), and every store operation takes it.
+   - Going back to the list is instant, because the old members are still in memory.
+   - The next `/_get chat #g(_support:m)` is queued behind the member query that is already running.
+   - Cancelling the coroutine does not stop the core query.
+4. Measured on the reporter's device with `/sql slow`: `getGroupMembers` took 1.6 s on average and 15 s at most, over 122 calls. The scoped `getGroupChat` queries in the same log took at most 37 ms each.
+
+The first open is fast because the member load from opening the list has finished by the time the user taps.
+
+## Why the list reloaded
+
+The per-member support stats shown in the list (unread, member attention, mentions, last activity) were never applied from events. The full reload was the only way they got refreshed.
+
+- **Receiving.** The core already sends the updated member when a support chat changes: `updateChatTsStats` re-reads the member, and the new item is sent as `GroupChat g (Just (GCSIMemberSupport (Just member')))` in `NewChatItems`. The app ignored it.
+- **Marking read.** `APIChatItemsRead` computed the updated member in `updateGroupScopeUnreadStats` but discarded it, and returned `GroupChat gInfo' Nothing`.
+- **Deleting.** Deletions in a support scope updated `GroupInfo` but kept the scope member from before the update.
+
+## Fix
+
+Load the list once per open group, then keep it current from what arrives.
+
+**Core**
+- `updateGroupScopeUnreadStats` returns the updated `GroupChatScopeInfo` together with `GroupInfo`.
+- `APIChatItemsRead` returns `GroupChat gInfo' chatScopeInfo'`.
+- `deleteGroupCIs` puts the updated scope member into each deletion's chat info.
+- Existing clients are unaffected: both apps strip the scope in `updateChatInfo`.
+
+**Android/desktop, and iOS**
+- New `upsertSupportChatMember(cInfo)`. When the chat info carries a support-chat member, it upserts that member into the group's members.
+- It is called for:
+  - `NewChatItems` events;
+  - `ChatItemsDeleted` events;
+  - send responses (Kotlin only);
+  - the mark-read response;
+  - the initial load of a support chat.
+- The member list loads only if `membersLoaded` is false. The mention picker already uses this flag the same way, and it is reset when leaving the group.
+- The refresh button is removed. The list is kept current by the updates above.
+- iOS also sends `objectWillChange`, because updating a `GMember` in place does not re-render or re-sort the list.
+
+A member's first support message arrives as a `NewChatItems` event with that member, so a new support chat appears in the list without a reload.
+
+## Not covered
+
+- On iOS, `apiSendMessages` returns bare `ChatItem`s without chat info. The list's last-activity order after the user's own reply updates only when the group is reopened.
+- API-response deletions made by the user themselves are not hooked. Only deletion events are. Items the user deletes are normally already read.
+
+## Alternatives considered
+
+- **Refresh only the viewed member on return** (`apiGroupMemberInfo`). Rejected: it still polls, and it misses changes to other members.
+- **A core query returning only members with support chats** (`support_chat_ts IS NOT NULL`). This would also speed up the first list load. It is a larger API change and can follow separately.
+- **A `(user_id, group_id, member_role)` index** for `getGroupModerators`, which runs on every support send. That is an independent change on a separate branch.
diff --git a/src/Simplex/Chat/Library/Commands.hs b/src/Simplex/Chat/Library/Commands.hs
index 4fe288ca8e..2dca1d26db 100644
--- a/src/Simplex/Chat/Library/Commands.hs
+++ b/src/Simplex/Chat/Library/Commands.hs
@@ -1311,12 +1311,12 @@ processChatCommand cxt nm = \case
         gInfo <- getGroupInfo db cxt user chatId
         pure (user, gInfo)
       chatScopeInfo <- mapM (getChatScopeInfo cxt user) scope
-      (timedItems, gInfo') <- withFastStore $ \db -> do
-        (timedItems, gInfo') <- updateGroupChatItemsReadList db cxt user gInfo chatScopeInfo itemIds
+      (timedItems, gInfo', chatScopeInfo') <- withFastStore $ \db -> do
+        (timedItems, gInfo', chatScopeInfo') <- updateGroupChatItemsReadList db cxt user gInfo chatScopeInfo itemIds
         timedItems' <- liftIO $ setGroupChatItemsDeleteAt db user chatId timedItems =<< getCurrentTime
-        pure (timedItems', gInfo')
+        pure (timedItems', gInfo', chatScopeInfo')
       forM_ timedItems $ \(itemId, deleteAt) -> startProximateTimedItemThread user (chatRef, itemId) deleteAt
-      pure $ CRItemsReadForChat user (AChatInfo SCTGroup $ GroupChat gInfo' Nothing)
+      pure $ CRItemsReadForChat user (AChatInfo SCTGroup $ GroupChat gInfo' chatScopeInfo')
     CTLocal -> throwCmdError "not supported"
     CTContactRequest -> throwCmdError "not supported"
     CTContactConnection -> throwCmdError "not supported"
diff --git a/src/Simplex/Chat/Library/Internal.hs b/src/Simplex/Chat/Library/Internal.hs
index 3d05ab4069..6dda97efdf 100644
--- a/src/Simplex/Chat/Library/Internal.hs
+++ b/src/Simplex/Chat/Library/Internal.hs
@@ -566,8 +566,8 @@ deleteGroupCIs user gInfo chatScopeInfo items byGroupMember_ deletedTs = do
     Nothing -> pure deletions
     Just scopeInfo@GCSIMemberSupport {groupMember_} -> do
       let decStats = countDeletedUnreadItems groupMember_ deletions
-      gInfo' <- withFastStore' $ \db -> updateGroupScopeUnreadStats db cxt user gInfo scopeInfo decStats
-      pure $ map (updateDeletionGroupInfo gInfo') deletions
+      (gInfo', scopeInfo') <- withFastStore' $ \db -> updateGroupScopeUnreadStats db cxt user gInfo scopeInfo decStats
+      pure $ map (updateDeletionChatInfo gInfo' scopeInfo') deletions
   pure deletions'
   where
     deleteItem :: DB.Connection -> CChatItem 'CTGroup -> IO ChatItemDeletion
@@ -590,12 +590,18 @@ deleteGroupCIs user gInfo chatScopeInfo items byGroupMember_ deletedTs = do
                   mentions' = if isACIUserMention deletedChatItem then mentions + 1 else mentions
                in (unread', unanswered', mentions')
           | otherwise = (unread, unanswered, mentions)
-    updateDeletionGroupInfo :: GroupInfo -> ChatItemDeletion -> ChatItemDeletion
-    updateDeletionGroupInfo gInfo' ChatItemDeletion {deletedChatItem, toChatItem} =
+    updateDeletionChatInfo :: GroupInfo -> GroupChatScopeInfo -> ChatItemDeletion -> ChatItemDeletion
+    updateDeletionChatInfo gInfo' scopeInfo' ChatItemDeletion {deletedChatItem, toChatItem} =
       ChatItemDeletion
-        { deletedChatItem = updateACIGroupInfo gInfo' deletedChatItem,
-          toChatItem = updateACIGroupInfo gInfo' <$> toChatItem
+        { deletedChatItem = updateACIChatInfo deletedChatItem,
+          toChatItem = updateACIChatInfo <$> toChatItem
         }
+      where
+        updateACIChatInfo :: AChatItem -> AChatItem
+        updateACIChatInfo = \case
+          AChatItem SCTGroup dir (GroupChat _gInfo _scopeInfo) ci ->
+            AChatItem SCTGroup dir (GroupChat gInfo' (Just scopeInfo')) ci
+          aci -> aci
 
 updateACIGroupInfo :: GroupInfo -> AChatItem -> AChatItem
 updateACIGroupInfo gInfo' = \case
diff --git a/src/Simplex/Chat/Store/Messages.hs b/src/Simplex/Chat/Store/Messages.hs
index b8909da1b3..6053d0b381 100644
--- a/src/Simplex/Chat/Store/Messages.hs
+++ b/src/Simplex/Chat/Store/Messages.hs
@@ -148,7 +148,7 @@ import Control.Monad
 import Control.Monad.Except
 import Control.Monad.IO.Class
 import Crypto.Random (ChaChaDRG)
-import Data.Bifunctor (first)
+import Data.Bifunctor (first, second)
 import Data.ByteString.Char8 (ByteString)
 import Data.Char (toLower)
 import Data.Either (fromRight, rights)
@@ -2171,18 +2171,18 @@ getGroupUnreadTimedItems db User {userId} groupId scope =
         |]
         (userId, groupId, GCSTMemberSupport_, groupMemberId_, CISRcvNew)
 
-updateGroupChatItemsReadList :: DB.Connection -> StoreCxt -> User -> GroupInfo -> Maybe GroupChatScopeInfo -> NonEmpty ChatItemId -> ExceptT StoreError IO ([(ChatItemId, Int)], GroupInfo)
+updateGroupChatItemsReadList :: DB.Connection -> StoreCxt -> User -> GroupInfo -> Maybe GroupChatScopeInfo -> NonEmpty ChatItemId -> ExceptT StoreError IO ([(ChatItemId, Int)], GroupInfo, Maybe GroupChatScopeInfo)
 updateGroupChatItemsReadList db cxt user@User {userId} g@GroupInfo {groupId} scopeInfo_ itemIds = do
   currentTs <- liftIO getCurrentTime
   -- Possible improvement is to differentiate retrieval queries for each scope,
   -- but we rely on UI to not pass item IDs from incorrect scope.
   readItemsData <- liftIO $ catMaybes . L.toList <$> mapM (getUpdateGroupItem currentTs) itemIds
-  g' <- case scopeInfo_ of
-    Nothing -> pure g
+  (g', scopeInfo') <- case scopeInfo_ of
+    Nothing -> pure (g, Nothing)
     Just scopeInfo@GCSIMemberSupport {groupMember_} -> do
       let decStats = countReadItems groupMember_ readItemsData
-      liftIO $ updateGroupScopeUnreadStats db cxt user g scopeInfo decStats
-  pure (timedItems readItemsData, g')
+      second Just <$> liftIO (updateGroupScopeUnreadStats db cxt user g scopeInfo decStats)
+  pure (timedItems readItemsData, g', scopeInfo')
   where
     getUpdateGroupItem :: UTCTime -> ChatItemId -> IO (Maybe (ChatItemId, Maybe Int, Maybe UTCTime, Maybe GroupMemberId, Maybe BoolInt))
     getUpdateGroupItem currentTs itemId =
@@ -2216,20 +2216,22 @@ updateGroupChatItemsReadList db cxt user@User {userId} g@GroupInfo {groupId} sco
         addTimedItem acc (itemId, Just ttl, Nothing, _, _) = (itemId, ttl) : acc
         addTimedItem acc _ = acc
 
-updateGroupScopeUnreadStats :: DB.Connection -> StoreCxt -> User -> GroupInfo -> GroupChatScopeInfo -> (Int, Int, Int) -> IO GroupInfo
+updateGroupScopeUnreadStats :: DB.Connection -> StoreCxt -> User -> GroupInfo -> GroupChatScopeInfo -> (Int, Int, Int) -> IO (GroupInfo, GroupChatScopeInfo)
 updateGroupScopeUnreadStats db cxt user g@GroupInfo {membership} scopeInfo (unread, unanswered, mentions) =
   case scopeInfo of
     GCSIMemberSupport {groupMember_} -> case groupMember_ of
       Nothing -> do
         membership' <- updateGMStats membership
-        pure g {membership = membership'}
+        pure (g {membership = membership'}, scopeInfo)
       Just member -> do
         member' <- updateGMStats member
         let didRequire = gmRequiresAttention member
             nowRequires = gmRequiresAttention member'
-        if (not nowRequires && didRequire)
-          then decreaseGroupMembersRequireAttention db user g
-          else pure g
+        g' <-
+          if (not nowRequires && didRequire)
+            then decreaseGroupMembersRequireAttention db user g
+            else pure g
+        pure (g', GCSIMemberSupport (Just member'))
   where
     updateGMStats m@GroupMember {groupMemberId} = do
       currentTs <- getCurrentTime