diff --git a/faq/index.html b/faq/index.html index e1fc88cb20..cac5391d48 100644 --- a/faq/index.html +++ b/faq/index.html @@ -857,6 +857,7 @@ window.addEventListener('scroll',changeHeaderBg);
It is also important to remember, that even if your contact enabled "Delete for everyone", you cannot really see it as a strong guarantee that the message will be deleted. Your contact's app can have a very simple modification (a one-line code change), that would prevent this deletion from happening when you request it. So you cannot see it as something that guarantees your security from your contacts.
When "Delete for everyone" is not enabled, you can still mark the sent message as deleted within 24 hours of sending it. In this case the recipient will see it as "deleted message", and will be able to reveal the original message.
+You can replace https://simplex.chat/ with simplex:/ or with any other domain - the app never connect with it, ignoring it completely. It is only used to make it easier to connect for the new users who did not install the app yet.
The invitation links will soon move to servers' domains. The servers already can host the pages that will be used to show QR codes.
+The link itself and the key exchange are not hosted anywhere, and the server that hosts the page to show QR code does not observe the actual connection link, because it is in the hash part of the link. The part after hash character (#) is not sent over the internet - the server can only see https://simplex.chat/contact/ and the rest is processed on user's device in the browser, if you open it as a page.
There may be several reasons messages are not delivered to you from your contact:
@@ -1009,6 +1015,20 @@ If interested, please read more: AIf you confirmed the connection in the app, pending connection will be shown in the list of chats - you can assign the name to it, so you know who it was when your contact is connected (e.g., if they choose some name you don't recognize).
For connection to complete, your contact has to be online and have the app running - please ask them to open the app, and try to have the app open at the same time - it will help to complete the connection faster.
Once the connection is established you don't need to be online at the same time to send messages.
+If you are prompted to enter database passphrase and you do not know it, this could have happened due to:
+In the previous desktop app versions it could also happen in case of error during SimpleX Chat installation.
+You can resolve it by deleting the app's database: (WARNING: this results in deletion of all profiles, contacts and messages)
+C:\AppData\Roaming\SimpleX, you can find it by pressing Windows key + R and entering %appdata%.~/.local/share/simplex and ~/.config/simplex, where ~ represents your home directory (/home/user)~/.var/app/chat.simplex.simplex.Yes! Please read more about quantum resistant encryption is added to SimpleX Chat and about various properties of end-to-end encryption in this post.