diff --git a/privacy/index.html b/privacy/index.html index d2f1d37de9..dfff90a931 100644 --- a/privacy/index.html +++ b/privacy/index.html @@ -644,12 +644,24 @@ window.addEventListener('scroll',changeHeaderBg);

SimpleX Directory

This section applies only to the experimental group directory operated by SimpleX Chat Ltd.

SimpleX Directory stores: your search requests, the messages and the members profiles in the registered groups. You can connect to SimpleX Directory via this address.

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Public groups and content channels

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You may participate in a public group and receive content from a public channel (Group). In case you send messages or comments to the Group, you grant a license:

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Group owners may use chat relays or automated bots (Chat Relays) to re-broadcast member messages to all members, for efficiency. The Chat Relays may be operated by the group owners, by preset operators or by 3rd parties. The Chat Relays have access to and will retain messages in line with Group settings, for technical functioning of the Group. Neither you nor group owners grant any content license to Chat Relay operators.

User Support

The app includes support contact operated by SimpleX Chat Ltd. If you contact support, any personal data you share is kept only for the purposes of researching the issue and contacting you about your case. We recommend contacting support via chat when it is possible, and avoid sharing any personal information.

Preset Server Operators

Preset server operators will not share the information on their servers with each other, other than aggregate usage statistics.

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Preset server operators will not provide general access to their servers or the data on their servers to each other.

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Preset server operators will provide non-administrative access to control port of preset servers to SimpleX Chat Ltd, for the purposes of removing identified illegal content. This control port access only allows deleting known links and files, and access to aggregate statistics, but does NOT allow enumerating any information on the servers.

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Preset server operators must not provide general access to their servers or the data on their servers to each other.

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Preset server operators will provide non-administrative access to control port of preset servers to SimpleX Chat Ltd, for the purposes of removing illegal content identified in publicly accessible resources (contact and group addresses, and downloadable files). This control port access only allows deleting known links and files, and accessing aggregate server-wide statistics, but does NOT allow enumerating any information on the servers or accessing statistics related to specific users.

Information Preset Server Operators May Share

The preset server operators use third parties. While they do not have access and cannot share any user data, these third parties may access the encrypted user messages (but NOT the actual unencrypted message content or size) as it is stored or transmitted via the servers. Hosting and network providers can also store IP addresses and other transport information as part of their logs.

SimpleX Chat Ltd uses a third party for email services - if you ask for support via email, your and SimpleX Chat Ltd email providers may access these emails according to their privacy policies and terms. When the request is sensitive, please contact us via SimpleX Chat apps or using encrypted email using PGP key published at openpgp.org.

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  • To detect, prevent, or otherwise address fraud, security, or technical issues.
  • To protect against harm to the rights, property, or safety of software users, operators of preset servers, or the public as required or permitted by law.
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    At the time of updating this document, the preset server operators have never provided or have been requested the access to the preset relay servers or any information from the servers by any third parties. If the preset server operators are ever requested to provide such access or information, they will follow the due legal process to limit any information shared with the third parties to the minimally required by law.

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    By the time of updating this document, the preset server operators were not served with any enforceable requests and did not provide any information from the servers to any third parties. If the preset server operators are ever requested to provide such access or information, they will follow the due legal process to limit any information shared with the third parties to the minimally required by law.

    Preset server operators will publish information they are legally allowed to share about such requests in the Transparency reports.

    Source code license

    As this software is fully open-source and provided under AGPLv3 license, all infrastructure owners and operators, and the developers of the client and server applications who use the SimpleX Chat source code, are required to publish any changes to this software under the same AGPLv3 license - including any modifications to the servers.

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    Software. You agree to downloading and installing updates to SimpleX Chat Applications when they are available; they would only be automatic if you configure your devices in this way.

    Traffic and device costs. You are solely responsible for the traffic and device costs that you incur while using SimpleX Chat Applications, and any associated taxes.

    Legal usage. You agree to use SimpleX Chat Applications only for legal purposes. You will not use (or assist others in using) the Applications in ways that: 1) violate or infringe the rights of Software users, SimpleX Chat Ltd, other preset server operators, or others, including privacy, publicity, intellectual property, or other proprietary rights; 2) involve sending illegal communications, e.g. spam. While server operators cannot access content or identify messages or groups, in some cases the links to the illegal communications can be shared publicly on social media or websites. Preset server operators reserve the right to remove such links from the preset servers and disrupt the conversations that send illegal content via their servers, whether they were reported by the users or discovered by the operators themselves.

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    Damage to SimpleX Chat Ltd and Preset Server Operators. You must not (or assist others to) access, use, modify, distribute, transfer, or exploit SimpleX Chat Applications in unauthorized manners, or in ways that harm Software users, SimpleX Chat Ltd, other preset server operators, their Infrastructure, or any other systems. For example, you must not 1) access preset operators' Infrastructure or systems without authorization, in any way other than by using the Software; 2) disrupt the integrity or performance of preset operators' Infrastructure; 3) collect information about the users in any manner; or 4) sell, rent, or charge for preset operators' Infrastructure. This does not prohibit you from providing your own Infrastructure to others, whether free or for a fee, as long as you do not violate these Conditions and AGPLv3 license, including the requirement to publish any modifications of the relay server software.

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    Damage to SimpleX Chat Ltd and Preset Server Operators. You must not (or assist others to) access, use, modify, distribute, transfer, or exploit SimpleX Chat Applications in unauthorized manners, or in ways that harm Software users, SimpleX Chat Ltd, other preset server operators, their Infrastructure, or any other systems. For example, you must not 1) access preset operators' Infrastructure or systems without authorization, in any way other than by using the Software or by using a 3rd party client applications that satisfies the requirements of the Conditions of use (see the next section); 2) disrupt the integrity or performance of preset operators' Infrastructure; 3) collect information about the users in any manner; or 4) sell, rent, or charge for preset operators' Infrastructure. This does not prohibit you from providing your own Infrastructure to others, whether free or for a fee, as long as you do not violate these Conditions and AGPLv3 license, including the requirement to publish any modifications of the relay server software.

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    3rd party client applications. You may use a 3rd party application (App) to access preset operators' Infrastructure or systems, provided that this App:

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    Keeping your data secure. SimpleX Chat is the first communication software that aims to be 100% private by design - server software neither has the ability to access your messages, nor it has information about who you communicate with. That means that you are solely responsible for keeping your device, your user profile and any data safe and secure. If you lose your phone or remove the Software from the device, you will not be able to recover the lost data, unless you made a back up. To protect the data you need to make regular backups, as using old backups may disrupt your communication with some of the contacts. SimpleX Chat Ltd and other preset server operators are not responsible for any data loss.

    Storing the messages on the device. The messages are stored in the encrypted database on your device. Whether and how database passphrase is stored is determined by the configuration of the Software you use. The databases created prior to 2023 or in CLI (terminal) app may remain unencrypted, and it will be indicated in the app interface. In this case, if you make a backup of the data and store it unencrypted, the backup provider may be able to access the messages. Please note, that the desktop apps can be configured to store the database passphrase in the configuration file in plaintext, and unless you set the passphrase when first running the app, a random passphrase will be used and stored on the device. You can remove it from the device via the app settings.

    Storing the files on the device. The files currently sent and received in the apps by default (except CLI app) are stored on your device encrypted using unique keys, different for each file, that are stored in the database. Once the message that the file was attached to is removed, even if the copy of the encrypted file is retained, it should be impossible to recover the key allowing to decrypt the file. This local file encryption may affect app performance, and it can be disabled via the app settings. This change will only affect the new files. If you later re-enable the encryption, it will also affect only the new files. If you make a backup of the app data and store it unencrypted, the backup provider will be able to access any unencrypted files. In any case, irrespective of the storage setting, the files are always sent by all apps end-to-end encrypted.

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    Changes to the conditions. SimpleX Chat Ltd may update the Conditions from time to time. The updated conditions have to be accepted within 30 days. Even if you fail to accept updated conditions, your continued use of SimpleX Chat Applications confirms your acceptance of the updated Conditions and supersedes any prior Conditions. You will comply with all applicable export control and trade sanctions laws. These Conditions cover the entire agreement between you and SimpleX Chat Ltd, and any preset server operators where applicable, regarding SimpleX Chat Applications. If you do not agree with these Conditions, you should stop using the Applications.

    Enforcing the conditions. If SimpleX Chat Ltd or preset server operators fail to enforce any of these Conditions, that does not mean they waive the right to enforce them. If any provision of the Conditions is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from the Conditions and shall not affect the enforceability of the remaining provisions. The Applications are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject SimpleX Chat Ltd to any regulations in another country. SimpleX Chat Ltd reserve the right to limit the access to the Applications in any country. Preset operators reserve the right to limit access to their servers in any country. If you have specific questions about these Conditions, please contact SimpleX Chat Ltd at chat@simplex.chat.

    Ending these conditions. You may end these Conditions with SimpleX Chat Ltd and preset server operators at any time by deleting the Applications from your devices and discontinuing use of the Infrastructure of SimpleX Chat Ltd and preset server operators. The provisions related to Licenses, Disclaimers, Limitation of Liability, Resolving dispute, Availability, Changes to the conditions, Enforcing the conditions, and Ending these conditions will survive termination of your relationship with SimpleX Chat Ltd and/or preset server operators.

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    Updated November 14, 2024

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    Updated March 3, 2025