diff --git a/.github/ISSUE_TEMPLATE.md b/.github/ISSUE_TEMPLATE.md index 6e71cdf5..a75c0926 100644 --- a/.github/ISSUE_TEMPLATE.md +++ b/.github/ISSUE_TEMPLATE.md @@ -1,8 +1,13 @@ -Unsupported device -First check: https://koenkk.github.io/zigbee2mqtt/how_tos/how_to_support_new_devices.html +Did you read the FAQ? +https://koenkk.github.io/zigbee2mqtt/information/FAQ.md +Unsupported device? +https://koenkk.github.io/zigbee2mqtt/how_tos/how_to_support_new_devices.html -Bug report +A question? +Read the documentation: https://koenkk.github.io/zigbee2mqtt/ + +Bug report: - First make sure your on the latest version of zigbee2mqtt. - Make sure you are running the latest CC253X firmware from https://github.com/koenkk/z-stack-firmware. - Provide a clear description of the problem. diff --git a/docs/information/FAQ.md b/docs/information/FAQ.md new file mode 100644 index 00000000..abbe2758 --- /dev/null +++ b/docs/information/FAQ.md @@ -0,0 +1,7 @@ +# Frequently asked questions + +## Can Zigbee stick X be supported? +Unless the stick supports Texas Instruments Z-Stack, no. Zigbee2mqtt is based on zigbee-shepherd, zigbee-shepherd is based on Texas Instruments Z-Stack which means that only Z-Stack based device can be supported. + +## I read that zigbee2mqtt has a limit of 15 devices, is this true? +Definitely not! The default zigbee2mqtt firmware indeed supports 15 devices connected **directly** to the coordinator. However, by having routers in your network (probably all AC powered devices e.g. bulbs, you can even use another [CC2530/CC2531 as a router](../cc_sniffer_devices.md)) the network size can be extended. Various zigbee2mqtt users have reported that networks of 40+ nodes work without problems. Don't want to buy a router? No problem! In that case an [alternative firmware](https://github.com/Koenkk/Z-Stack-firmware/tree/master/coordinator/CC2531/alternatives/max_devices) can be used which supported 44 devices **directly** connected to the coordinator. \ No newline at end of file