name: Problem report description: Create a report to help us improve labels: [problem] body: - type: markdown attributes: value: | **IMPORTANT:** Before submitting: - Zigbee2MQTT fails to start? Read [this](https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html) - Raspberry Pi users? Make sure to check [this](https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html#raspberry-pi-users-use-a-good-power-supply) - You read the [FAQ](https://www.zigbee2mqtt.io/guide/faq/) - Are you using an EZSP adapter (e.g. Dongle-E/SkyConnect)? Try the [new driver](https://github.com/Koenkk/zigbee2mqtt/discussions/21462) - Make sure the bug also occurs in the [dev branch](https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html) - Make sure you are using the [latest firmware](https://www.zigbee2mqtt.io/guide/adapters/#recommended) on your adapter - The issue has not been [reported already](https://github.com/Koenkk/zigbee2mqtt/issues) - Is your issue related to the frontend? Then click [here](https://github.com/nurikk/zigbee2mqtt-frontend/issues/new?assignees=&labels=bug%2Ctriage&template=bug_report.yaml&title=%5BBug%5D%3A+) - If you are using the Home Assistant addon and are still on 1.18.1, check the first point of [this](https://github.com/Koenkk/zigbee2mqtt/releases/tag/1.19.0) - type: textarea id: what_happend attributes: label: What happened? validations: required: true - type: textarea id: expect_to_happen attributes: label: What did you expect to happen? placeholder: I expected that ... validations: required: false - type: textarea id: reproduce attributes: label: How to reproduce it (minimal and precise) placeholder: First do this, then this.. validations: required: false - type: input id: z2m_version attributes: label: Zigbee2MQTT version description: Can be found in the frontend -> settings -> about -> Zigbee2MQTT version. Are you running Zigbee2MQTT 1.18.1? Then read [this](https://github.com/Koenkk/zigbee2mqtt/releases/tag/1.19.0). placeholder: '1.22.1' validations: required: true - type: input id: adapter_fwversion attributes: label: Adapter firmware version description: Can be found in the frontend -> settings -> about -> coordinator revision placeholder: '20211210' validations: required: true - type: input id: adapter attributes: label: Adapter description: The adapter you are using. In case of EZSP, try the [new `ember` driver](https://github.com/Koenkk/zigbee2mqtt/discussions/21462) first. placeholder: Electrolama zig-a-zig-ah! (zzh!), Slaesh's CC2652RB stick, ... validations: required: true - type: textarea id: setup attributes: label: Setup description: |- How do you run Z2M (plain, add-on...) and on what machine (Pi, x86-64, containerized...)? When running on Linux also include output of: `uname -a && cat /etc/issue.net` placeholder: Add-on on Home Assistant OS on Intel NUC, Plain on Docker container, ... validations: required: true - type: input id: device attributes: label: Device `database.db` entry description: If the problem is related to a specific device, paste the `database.db` entry here placeholder: '{"id":117,"type":"EndDevice","ieeeAddr":"0x00158d0001d8e1d2","nwkAddr":25887 ...' - type: textarea id: log attributes: label: Debug log description: After enabling [debug logging](https://www.zigbee2mqtt.io/guide/configuration/logging.html#debugging) the log can be found under `data/log`. Attach the file below placeholder: Click here and drag the file into it or click on "Attach files by.." below validations: required: false - type: textarea id: notes attributes: label: Notes description: Any additional information or context that might be helpful placeholder: Add any relevant notes or context here validations: required: false