---
name: Problem report
about: Create a report to help us improve
title: ''
labels: problem
assignees: ''

---

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Did you read the FAQ?
- https://www.zigbee2mqtt.io/information/FAQ.html

Zigbee2MQTT fails to start?
- https://www.zigbee2mqtt.io/information/FAQ.html#help-zigbee2mqtt-fails-to-start

Having issues when using a CC2531?
- Make sure the CC2531 is connected through a USB extension cable
- Try the source routing firmware: https://github.com/Koenkk/Z-Stack-firmware/tree/master/coordinator/Z-Stack_Home_1.2/bin/source_routing
- With larger networks (30/40+) devices, your CC2531 might not be powerful enough. This will cause weird issues, in this case it's advised to use a more powerful adapter: https://www.zigbee2mqtt.io/information/supported_adapters.html#texas-instruments-cc26x2r1

Unsupported device?
- https://www.zigbee2mqtt.io/how_tos/how_to_support_new_devices.html

Device does not pair or interview fails?
- https://www.zigbee2mqtt.io/information/FAQ.html#why-does-my-device-not-or-fail-to-pair

Bug report?
- If applicable, provide steps how to reproduce the problem.
- Provide the herdsman debug logging: https://www.zigbee2mqtt.io/information/debug.html#zigbee-herdsman-debug-logging

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## What happened

## What did you expect to happen

## How to reproduce it (minimal and precise)

## Debug info
Zigbee2MQTT version:
Adapter hardware: CC2531, CC2530, CC26X2R1, CC1352P-2, Conbee II
Adapter firmware version: