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Evgeny @ SimpleX Chat
d00513ed27
* docs: user guide for the 7.1 apps * docs, website: guide order, badge benefits, message expiry; soft line breaks on the site * docs: guide videos for the first profile, invitations, joining and the address * docs: guide screens with the iPhone status bar * docs: guide shows full and cut screens only * docs: guide pages corrected in place, keeping master's structure * docs: group chat and SimpleX address pictures in the iPhone frame * docs: plainer wording in the guide * docs: guide checked against how SimpleX explains its features * docs: guide answers on profiles, channel privacy, SOCKS and names * docs: android guide picture from the emulator in the pixel 7 frame
183 lines
8.1 KiB
Markdown
183 lines
8.1 KiB
Markdown
---
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title: Supporter badges
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---
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# Supporter badges
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A supporter badge, bought to support SimpleX Chat, is shown next to your name on
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your chat profile. With a badge, you can send larger files, from 2 to 5 GB, that
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stay available for 7 to 21 days.
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A badge is added to one chat profile. It is shown to your contacts, and in the
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groups and channels where you use this profile. It is not shown with an
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incognito profile.
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<img src="./images/supporter-badges-support-simplex.png" alt="Support SimpleX screen on iOS" width="300"> <img src="./images/supporter-badges-redeem-code.png" alt="Redeem code screen on iOS" width="300">
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## Badge types
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| Badge | Benefits |
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|---|---|
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| **Supporter** | Files up to 2 GB, stored for 7 days. |
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| **Legend** | Files up to 5 GB, stored for 21 days. |
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Without a badge, you can send files up to 1 GB. The app of the person who
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receives your file checks your badge before it accepts a larger file.
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In incognito chats, you can send files up to 1 GB.
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## Where the app offers a badge
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- **Settings**, then **Support SimpleX**. With a badge, this row is **Your
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badge** or **Your legend badge**.
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- The **Support SimpleX** banner in the chat list, shown when you have more than
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3 chats and no badge. After you tap it once, you can dismiss it.
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- The **Large file!** alert, when you have no badge and choose a file larger
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than 1 GB and up to 5 GB, outside incognito chats. It has the button **Support
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SimpleX**.
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- The alert that opens when you tap another person's supporter or legend badge,
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when you have no badge yourself.
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On the **Support SimpleX** screen are **How badges protect your privacy** and
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the ways to get a badge on your platform.
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## Get a badge
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| iOS | Android from Google Play | Android from F-Droid or GitHub, and desktop |
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| **Choose your badge**: the badge page in your browser. **Redeem badge code**: a badge from a code. | **Choose your badge**: a purchase in the app with Google Play. **Restore purchases**: "Moves a paid badge to this profile." **Redeem badge code**: a badge from a code. In the United States, **Buy in browser** is offered as well, and **Redeem badge code** is on the **Choose your badge** screen. | **Buy in browser**: the badge page in your browser. **Redeem badge code**: a badge from a code. |
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### Buy on the badge page
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Tap **Choose your badge** (iOS) or **Buy in browser** to open the badge page,
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badges.simplex.chat. On the page, choose a **Supporter** or **Legend** badge and
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the number of months, and pay by card, Bitcoin or Monero.
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- When the app is registered to open links from the page, the page shows
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**Return to SimpleX** after the payment. Tap it to open the app, which asks
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**Add badge to your profile?** and names the profile. Tap **Add badge**. Tap
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**Show code** on the page to see the badge code.
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- Otherwise, the page shows the badge code, **Copy code**, and a QR code to scan
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with your phone. The code is saved only in that browser. Redeem it as
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described below.
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The iOS and Android apps are registered to open these links. When the desktop
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app is not registered to open them, it opens **Redeem code** next to the
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browser.
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A profile has one badge at a time. If it already has a badge, you can add the
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new badge to another profile, or to this profile after the current badge ends.
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A badge bought on the badge page is not renewed. It ends when the prepaid months
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run out.
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### Buy in the app with Google Play
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In the Android app from Google Play:
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1. Open **Settings**, then **Support SimpleX**, and tap **Choose your badge**.
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2. Choose **Supporter** or **Legend**, and tap **Continue**.
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3. Choose **1 month**, **Monthly** or **Annual**, and tap **Continue**.
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**Monthly** and **Annual** are subscriptions that renew until you cancel
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them.
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4. Check your order and tap **Pay**. Complete the payment in Google Play.
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While the badge is being added, the app shows **Issuing your badge**. When the
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payment needs approval, the app shows **Waiting for approval**, and nothing is
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charged until it is approved.
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### Redeem a badge code
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1. Open **Settings**, then **Support SimpleX**, and tap **Redeem badge code**.
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2. Tap **Paste**, type the code, or scan its QR code. Badge codes look like
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SB-XXXXX-XXXXX-XXXXX-XXXXX. Scanning is available on iOS and Android.
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3. Tap **Redeem**.
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The badge is added to your current profile.
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| Message | Meaning |
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| This profile already has a badge. | A profile holds one badge at a time. Use the code with another profile, or after this badge ends. |
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| This code was not recognized. | Check the code. |
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| This code has already been used. | The code was redeemed before. |
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| This code has expired. | The code can no longer be redeemed. |
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| The code was accepted, but the badge it grants has already ended. | The paid period of the code is over. |
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| Too many attempts. Please try again later. | Wait before you try again. |
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## Your badge
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With a badge, open **Settings**, then **Your badge** (or **Your legend badge**).
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On the **Your badge** screen are:
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- The badge, its type, and "shown on your profile".
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- **Benefits**: the file size and storage time.
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- **Ends** with the date, for a badge without renewal, or **Subscription** with
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its state.
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- **How badges protect your privacy**.
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- **Error**, when the badge could not be renewed, with **Contact SimpleX team**.
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| Subscription state | What the app shows |
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| Renewing | **Renews** with the date, and the price when it is known. |
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| Cancelled | **Ends** with the date until which the badge stays. |
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| Payment failed | **Payment problem**, with a request to update your payment method. |
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| Ended | **Ended**. The badge will be removed. |
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Tap **Manage subscription** to open your subscriptions in Google Play.
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The app updates the badge every month while paid months remain, with no action
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from you.
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## Badge alerts
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The chat list shows a banner about your badge in these cases. Tap the banner to
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open **Your badge**, or **Support SimpleX** when the badge has ended.
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| Banner | When |
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| **Your badge expired** | A badge without renewal has ended. |
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| **Your subscription ended** | The subscription has ended. |
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| **Badge payment problem** | The store could not charge your payment method. |
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| **Badge renewal failed** | The badge could not be renewed. |
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| **Subscription cancelled** | The subscription was cancelled, and the badge stays until its end date. |
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| **Your badge renews soon** | 3 days before an annual subscription is renewed. |
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To close a banner, tap its close button and choose **Remind me later**, to see
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it again after one day, or **Dismiss**.
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## How badges protect your privacy
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A badge is an anonymous credential stored in your profile on your device.
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SimpleX Chat has no user accounts, so the badge is not attached to an account.
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The credential itself is not sent to anyone.
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To show a contact or a server that you have a badge, the app generates a new
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proof each time. A proof contains the badge type and the expiry date, rounded to
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a week. Two proofs cannot be linked to each other or to the purchase.
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The app sends a new proof with your profile each time it sends the profile: to a
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new contact, in your SimpleX address and 1-time links, to the groups and
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channels you join, to your contacts when a badge is added, and with your profile
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updates. A file larger than 1 GB is sent with a proof as well.
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The expiry date is the same for all badges whose paid month ends in the same
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week: the end of the following Monday. The apps of other people accept a badge
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for 7 days after this date. After that, the badge is shown dimmed, and one month
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later it is no longer shown.
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The design is described in the [supporter badges
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whitepaper](../protocol/badges-overview.md).
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## Badges of other people
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A badge is shown after the person's name. Tap it in the contact info, in the
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member info, or in the profile shown at the start of the chat to see what it
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means:
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- "[name] supports SimpleX Chat." for a supporter or legend badge;
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- "[name] supported SimpleX Chat. The badge expired on [date]." for a recently
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expired badge.
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When the app cannot verify a badge, it shows a warning sign in its place.
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Tapping it shows **Unverified badge**, or **Badge cannot be verified** when the
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badge is signed with a key that this version of the app does not recognize.
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