mirror of
https://github.com/Koenkk/zigbee2mqtt.git
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Update issue templates
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<!--
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Before submitting an issue make sure you've searched for a similar issue and read the documentation: https://www.zigbee2mqtt.io/.
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Rules (don't ignore these, your issue will be closed without further notice):
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- English only
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- Make sure you are on the latest Zigbee2MQTT version
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- Provide a clear description of the problem
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- DON'T copy logs directly here, post a link to https://hastebin.com/ or https://pastebin.com/.
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- Make sure you are running the latest firmware https://github.com/koenkk/z-stack-firmware.
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Did you read the FAQ?
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- https://www.zigbee2mqtt.io/guide/faq
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Zigbee2MQTT fails to start?
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- https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html
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Having issues when using a CC2531?
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- Make sure the CC2531 is connected through a USB extension cable
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- Try the source routing firmware: https://github.com/Koenkk/Z-Stack-firmware/tree/master/coordinator/Z-Stack_Home_1.2/bin/source_routing
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- With larger networks (30/40+) devices, your CC2531 might not be powerful enough. This will cause weird issues, in this case it's advised to use a more powerful adapter: https://www.zigbee2mqtt.io/guide/adapters/
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Unsupported device?
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- https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
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Device does not pair or interview fails?
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- https://www.zigbee2mqtt.io/guide/faq/#why-does-my-device-not-or-fail-to-pair
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Bug report?
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- If applicable, provide steps how to reproduce the problem.
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- Provide the herdsman debug logging: https://www.zigbee2mqtt.io/guide/usage/debug.html
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-->
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<!--Start your bug report below this line-->
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# Bug Report
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## What happened
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## What did you expect to happen
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## How to reproduce it (minimal and precise)
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## Debug Info
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Zigbee2MQTT version:
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Adapter hardware: CC2531, CC2530, CC26X2R1 or CC1352P-2
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Adapter firmware version:
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@@ -1,21 +0,0 @@
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---
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name: New device support request
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about: Request support for a new device
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title: ''
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labels: new device support
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assignees: ''
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---
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<!--
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VERY IMPORTANT: Before submitting a request, first (try to) follow: https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html
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Dumping just the info about this device without actually attemping adding support yourself will likely lead into this issue being ignored.
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Clearly indicate what you tried and where you got stuck.
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-->
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## Information about the device + link
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..
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## data/database.db entry of the device
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..
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name: New device support request
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description: Request support for a new device
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title: ""
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labels: [new device support]
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body:
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- type: markdown
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attributes:
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value: |
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*IMPORTANT:* Before submitting:
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- Make sure this device is not already supported in the [latest dev branch](https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)
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- Follow this [guide](https://www.zigbee2mqtt.io/advanced/support-new-devices/01_support_new_devices.html)
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- type: input
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id: link
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attributes:
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label: Link
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description: Link of this device (product page)
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validations:
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required: true
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- type: input
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id: database
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attributes:
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label: Database entry
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description: Entry of this device in `data/database.db` after pairing it
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validations:
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required: true
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- type: textarea
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id: notes
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attributes:
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label: Comments
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placeholder: I tried to follow the supporting new device page but got stuck at...
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