mirror of
https://github.com/Koenkk/zigbee2mqtt.git
synced 2026-07-02 18:11:36 +00:00
Koen Kanters
94 lines
4.4 KiB
YAML
94 lines
4.4 KiB
YAML
name: Problem report
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description: Create a report to help us improve
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labels: [problem]
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body:
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- type: markdown
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attributes:
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value: |
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**IMPORTANT:** Before submitting:
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- Zigbee2MQTT fails to start? Read [this](https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html)
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- Raspberry Pi users? Make sure to check [this](https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start_crashes-runtime.html#raspberry-pi-users-use-a-good-power-supply)
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- You read the [FAQ](https://www.zigbee2mqtt.io/guide/faq/)
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- Are you using an EZSP adapter (e.g. Dongle-E/SkyConnect)? Try the [new driver](https://github.com/Koenkk/zigbee2mqtt/discussions/21462)
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- Make sure the bug also occurs in the [dev branch](https://www.zigbee2mqtt.io/advanced/more/switch-to-dev-branch.html)
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- Make sure you are using the [latest firmware](https://www.zigbee2mqtt.io/guide/adapters/#recommended) on your adapter
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- The issue has not been [reported already](https://github.com/Koenkk/zigbee2mqtt/issues)
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- Is your issue related to the frontend? Then click [here](https://github.com/nurikk/zigbee2mqtt-frontend/issues/new?assignees=&labels=bug%2Ctriage&template=bug_report.yaml&title=%5BBug%5D%3A+)
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- If you are using the Home Assistant addon and are still on 1.18.1, check the first point of [this](https://github.com/Koenkk/zigbee2mqtt/releases/tag/1.19.0)
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- type: textarea
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id: what_happend
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attributes:
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label: What happened?
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validations:
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required: true
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- type: textarea
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id: expect_to_happen
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attributes:
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label: What did you expect to happen?
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placeholder: I expected that ...
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validations:
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required: false
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- type: textarea
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id: reproduce
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attributes:
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label: How to reproduce it (minimal and precise)
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placeholder: First do this, then this..
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validations:
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required: false
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- type: input
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id: z2m_version
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attributes:
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label: Zigbee2MQTT version
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description: Can be found in the frontend -> settings -> about -> Zigbee2MQTT version. Are you running Zigbee2MQTT 1.18.1? Then read [this](https://github.com/Koenkk/zigbee2mqtt/releases/tag/1.19.0).
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placeholder: '1.22.1'
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validations:
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required: true
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- type: input
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id: adapter_fwversion
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attributes:
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label: Adapter firmware version
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description: Can be found in the frontend -> settings -> about -> coordinator revision
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placeholder: '20211210'
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validations:
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required: true
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- type: input
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id: adapter
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attributes:
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label: Adapter
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description: The adapter you are using. In case of EZSP, try the [new `ember` driver](https://github.com/Koenkk/zigbee2mqtt/discussions/21462) first.
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placeholder: Electrolama zig-a-zig-ah! (zzh!), Slaesh's CC2652RB stick, ...
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validations:
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required: true
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- type: textarea
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id: setup
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attributes:
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label: Setup
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description: |-
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How do you run Z2M (plain, add-on...) and on what machine (Pi, x86-64, containerized...)?
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When running on Linux also include output of: `uname -a && cat /etc/issue.net`
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placeholder: Add-on on Home Assistant OS on Intel NUC, Plain on Docker container, ...
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validations:
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required: true
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- type: input
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id: device
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attributes:
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label: Device `database.db` entry
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description: If the problem is related to a specific device, paste the `database.db` entry here
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placeholder: '{"id":117,"type":"EndDevice","ieeeAddr":"0x00158d0001d8e1d2","nwkAddr":25887 ...'
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- type: textarea
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id: log
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attributes:
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label: Debug log
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description: After enabling [debug logging](https://www.zigbee2mqtt.io/guide/configuration/logging.html#debugging) the log can be found under `data/log`. Attach the file below
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placeholder: Click here and drag the file into it or click on "Attach files by.." below
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validations:
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required: false
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- type: textarea
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id: notes
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attributes:
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label: Notes
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description: Any additional information or context that might be helpful
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placeholder: Add any relevant notes or context here
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validations:
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required: false
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